A2p Verification Process

How to Get Started With SMS And Phone Services

Below we explain how you can start your SMS and phone services

Legal Business Name: Ensure the name matches official documentation.
Business Address: A physical address (not a P.O. Box) is required.
Business Type: Specify if your business is a sole proprietorship, LLC, corporation, etc.
Tax ID or EIN (Employer Identification Number): For business verification.

Don't worry, we can help!

Before you Get Started

Illegal Content:
Anything illegal under U.S. federal, state, or local laws.
Gambling: Online casinos, betting services, sportsbooks, fantasy sports, etc. Exception: Some regulated or state-authorized gambling may be allowed with pre-approval.
Cannabis: Messaging related to CBD, THC, or cannabis products (even in states where cannabis is legal). Exception: Hemp-derived products compliant with the 2018 Farm Bill may be allowed but require carrier approval.
Cryptocurrencies:
Promotions, transactions, or advertisements for cryptocurrency trading, wallets, or services.
Fraudulent Financial Products:
Payday loans, short-term high-interest loans, or debt collection scams.
Illegal Substances:
Promotion of illegal drugs, drug paraphernalia, or unapproved substances.
Pyramid Schemes/MLMs:
Multi-level marketing (MLM) or pyramid schemes.
Sexual Content:
Adult content, escort services, or sexually explicit material.
Hate Speech or Discrimination:
Content promoting violence, discrimination, or hate speech based on race, ethnicity, religion, or sexual orientation.

Alcohol:
1. Messaging related to alcohol sales or marketing.
3. Must comply with age verification and state regulations.
Financial Services:
- Messaging for mortgages, loans, or other financial services.
- Often allowed but requires clear opt-in and compliance documentation.
Health Products:
- Pharmaceuticals, supplements, or medical treatments.
- Requires pre-approval and adherence to FDA regulations.
Dating Services:
- Online dating or matchmaking services.
- Must clearly disclose opt-in/opt-out policies.
Real Estate:
- Property listings or promotions related to real estate investments.
- Allowed but requires transparent opt-in.
Political Messaging:
- Campaigns for political candidates or issues.
- Must comply with carrier-specific requirements and election laws.
Charitable Organizations:
- Fundraising or donation requests.
- Typically requires 501(c)(3) status verification.
Tobacco Products:
- E-cigarettes, vape products, or traditional tobacco products.
- Most carriers prohibit this outright.

Spam and Unsolicited Messages:
Bulk messages sent without proper opt-in.
Misleading or Deceptive Content:
False advertising or fraudulent claims.
Profanity:
Messages containing offensive language.
Link Shorteners:
Use of generic link shorteners like Bit.ly or TinyURL (custom branded shorteners may be allowed).
High-Risk Keywords:
Words or phrases often associated with spam or scams.